TERMS OF BUSINESS
1. THESE TERMS
1.1 What these Terms cover. Together with our Privacy Notice, and any other of our relevant website based policies etc. (which are expressly incorporated into these terms), these are the terms on which we supply products to you, whether these are goods, services or digital content.
1.2 Why you should read them. Please read these terms carefully before you submit your order to us. These terms tell you who we are, how we will provide products to you, how you (and we) may change or end the contract between us, what to do if there is a problem, and other important information. If you think that there is a mistake in these terms (or that they require any changes), please contact us by email (to [email protected]) so as to advise us of the issue.
2. INFORMATION ABOUT US AND HOW TO CONTACT US
2.1 Who we are. We are ‘adbsale.com’, , a company limited by shares registered in England and Wales. Our .
2.2 How to contact us. You can contact us via email sent to [email protected].
2.3 How we may contact you. If we have to contact you we will do so by telephone or by writing to you at the email address (or postal address) that you provided to us in your order.
2.4 “Writing” includes emails. When we use the words “writing” (or “written”) in these terms, this phrase includes emails.
3. OUR CONTRACT WITH YOU
3.1 How we will accept your order. Our acceptance of your order will take place when we email (or otherwise contact) you to accept it, at which point a contract will come into existence between you and us.
3.2 If we are unable to accept your order. We will aim to inform you of this promptly, and will not charge you for the relevant product. This might be because the product is out of stock and/or not currently available, because of unexpected limits on our resources (which we could not reasonably plan for), because we have identified an error in the price or description of the product, or because we are unable to deliver the product within a reasonable timescale.
3.3 Your order number / reference. We will assign an order number / reference to your order, and tell you what it is (when we accept your order). It will help us, if you can tell us the order number / reference (whenever you might contact us about your order).
4. OUR PRODUCTS
4.1 Any images of our products on our websites are for illustrative purposes only. Although we have made every effort to display their appearance accurately, we cannot guarantee that an electronic device’s display of their appearance accurately reflects the appearance of any products. Your product may vary slightly in appearance from those images.
5. YOUR RIGHTS TO MAKE CHANGES
5.1 If you wish to make a change to any product you have ordered please contact us. We will aim to promptly let you know if the change is possible. If it is possible, we will let you know about any changes to the price of the product, or anything else which would be appropriate for you to know as a result of your requested change, and we will aim to promptly ask you to confirm whether (or not) you wish to go ahead with the change.
6. OUR RIGHTS TO MAKE CHANGES
6.1 Minor changes to the products. We may change any product:(a) to reflect changes in relevant laws and regulatory requirements (from time-to-time); and(b) to implement minor technical adjustments and improvements; for example to address a security threat. These changes should not affect your use of any product.
6.2 More significant changes to the products and these terms. In addition (as we informed you in the description of the product on our websites), we may make more significant changes to the product and these terms, but if we do so, we will aim to promptly notify you, and you may then contact us to end the contract before the changes take effect, and receive a refund for any products paid for but not received.
7. PROVIDING THE PRODUCTS
7.1 When you own goods. You own a product (which is goods) once we have received payment in full.
7.2 How will you receive goods. You will be emailed with the link to download materials from our server.
7.2 What will happen if you do not give required information to us. We may need certain information from you, so that we can supply the products to you. We will contact you to ask for this information. If you do not give us this information (within a reasonable time of us asking for it), or if you give us incomplete or incorrect information, we may either end the contract (and paragraph 10.2 will apply. We will not be responsible for supplying the products late, or not supplying any part of them, if this is caused by you not giving us the information that we need (within a reasonable time of us asking for it).
7.11 Reasons we may suspend the supply of products to you. We may have to suspend the supply of a product to:(a) deal with technical problems, or make minor technical changes;(b) update the product (to reflect changes in relevant laws and regulatory requirements); and/or(c) make changes to the product as requested by you, or notified by us to you (see paragraph 6).
7.12 Your rights if we suspend the supply of products. We will aim to contact you in advance to tell you that we will be suspending supply of products, unless the problem is urgent (or an emergency). If we have to suspend products (for longer than an immaterial period of time) we will adjust the price, so that you do not pay for products while they are suspended. You may contact us to end the contract if we suspend it, or tell you we are going to suspend it, in each case for a period of more than an immaterial period of time, and we will refund any sums you have paid in advance for products in respect of the period after you end the contract.
8. YOUR RIGHTS TO END THE CONTRACT
8.1 You can always end your contract with us. Your rights when you end the contract will depend on what you have bought, whether there is anything wrong with it, how we are performing, when you decide to end the contract, and whether you are a consumer or business customer:(a) If what you have bought is faulty or misdescribed you may have a legal right to end the contract. If you have just changed your mind about the product – see paragraph 8.3.
8.2 Ending the contract because of something we have done or are going to do. If you are ending a contract for a reason set out in sub-paragraph (a), the contract will end immediately, and we will refund you in full for any products which have not been provided. The reasons are:(a) we have told you about an upcoming change to the product or these terms, which you do not agree to (see paragraph 6.2);(b) we have told you about an error in the price or description of the product you have ordered, and you do not wish to proceed;(c) there is a risk that supply of the product may be significantly delayed because of events outside our control;(d) we have suspended supply of the product for technical reasons, or notify you we are going to suspend it for technical reasons, in each case for a period of more than an immaterial; period; or(e) you have a legal right to end the contract because of something we have done wrong.
8.3 Exercising your right to change your mind (Consumer Contracts Regulations 2013). For most products bought online, you have a legal right to change your mind within fourteen (≤14) days, and receive a refund. These rights, under the Consumer Contracts Regulations 2013, are explained in more detail in these terms.
8.4 When consumers do NOT have a right to change their minds. Your rights as a consumer to change your mind do not apply in respect of: (a) products available to purchase in relation to which it has been legitimately expressly specified that the cancellation rights do not apply, or which for other reasons it is reasonably inappropriate for cancellation rights to apply;(b) digital products, after you have started to download or stream these;(c) services, once these have been completed, even if the cancellation period is still running.
9. HOW TO END THE CONTRACT WITH US
9.1 Tell us you want to end the contract. To end the contract with us, please let us know by doing one of the following:(a) Email. Contact us via [email protected]. Please provide your name, home address, details of the order and, where available, your phone number and email address.
9.2 How we will refund you. If you are entitled to a refund under these terms, we will refund you the price you paid for the products, by the method you used for payment.
9.3 When your refund will be made. We will make any refunds due to you as soon as possible. Your refund will be made within fourteen (≤14) days of your telling us you have changed your mind.
10. OUR RIGHTS TO END THE CONTRACT
10.1 We may end the contract if you break it. We may end the contract for a product at any time by writing to you, if: you do not, within a reasonable time of us asking for it, provide us with information that is necessary for us to provide the products.
11. IF THERE IS A PROBLEM WITH THE PRODUCT
11.1 How to tell us about problems. If you have any questions or complaints about any product, please contact us. You can email us at [email protected].
12. PRICE AND PAYMENT
12.1 Where to find the price for the product. The price of the product will be the price indicated on the order pages when you placed your order. We take all reasonable care to ensure that the price of the product advised to you is correct.
12.2 What happens if we got the price wrong. It is always possible that, despite our best efforts, some of the products we offer for sale may be incorrectly priced. We will normally check prices before accepting your order so that, where the product’s correct price at your order date is less than our stated price at your order date, we will charge the lower amount. If the product’s correct price at your order date is higher than the price stated to you, we will contact you for your instructions before we accept your order. If we accept and process your order where a pricing error is obvious and unmistakeable (and could reasonably have been recognised by you as a mispricing), we may end the contract, refund you any sums that you have paid, and require the return of any goods provided to you.
12.3 How you must pay. We accept payment with VISA and MasterCard credit and debit cards in HUF, BRL, RSD, BGN, MXN, AUD, CAD, USD, GBP and other currencies. You may tell us what currency you want to pay in at [email protected] before we issue your invoice. For digital content, you must pay for the products before we make them available for you to download them.
12.4 What to do if you think an invoice is wrong. If you think an invoice is wrong, please contact us promptly to let us know. You will not have to pay any interest until the dispute is resolved. Once the dispute is resolved, we will charge you interest on correctly invoiced sums from the original due date.
13. OUR RESPONSIBILITY FOR LOSS OR DAMAGE SUFFERED BY YOU (IF YOU ARE A CONSUMER)
13.1 We are responsible to you for foreseeable loss and damage caused by us. If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract, or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either (i) it is obvious that it will happen; or (ii) if, at the time the contract was made, both we and you knew it might happen; for example, if you discussed it with us during the sales process.
13 .2 We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence, or the negligence of our employees, agents or subcontractors; for fraud or fraudulent misrepresentation; or for breach of your legal rights in relation to the products.
13 .4 We are not liable for business losses. If you are a consumer, we only supply the products for to you for domestic and private use. If you use the products for any commercial, business, or re-sale purpose, our liability to you will be limited as set out in paragraph 16.
14 . HOW WE MAY USE YOUR PERSONAL INFORMATION
We will only use your personal information pursuant to the provisions set out in our Privacy Notice.
