Do you want to know how to proactively avoid and manage conflict in the workplace?
Our Managing Conflict Training Course will introduce you to a range of skills, tools and approaches to manage conflict at work and how to work proactively to reduce the likelihood of conflict occurring.
This Managing Conflict training course is delivered as a scheduled open online training course or in-house just for your business.
Course Aims
This Managing Conflict Training Course will provide you with the skills and tools to manage conflict in the workplace.
The workshop investigates some of the common causes of conflict in the workplace and the types of conflict you may need to manage. It looks at a range of tools to help with managing conflict and ways to be more proactive to avoid conflict in the first place.
Course Objectives
By attending this Managing Conflict Training Course you will:
Be able to describe what conflict is and the typical causes of it
Understand the impact that conflict has on team performance and morale
Know a range of approaches to manage conflict and define your own current style and approach
Have developed your own toolkit to draw on to manage conflict
Have strategies to proactively identify conflict situations and address them before conflict occurs
